Announcement: E6S Black Belt Certification Program...start your journey

 

If you see an organization that claims to be "the one" certifying body, they are lying.  There is no such thing.  The only way to judge the quality of the certificate is by the capabilities of those who have earned a certificate from that institution.  If you complete certification with E6S Industries, your results will speak for themselves, and you will have the confidence to speak about your achievements, because they will be real.

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E6S-112 Customer Journey and Experience Part 1 - De-United, and It Feels So Good

In this episode number 112 we introduce the concept of customer experience and the customer journey map, and how this can tie to your Lean Six Sigma initiatives, although the journey goes well beyond the value stream. 

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